Aware of Americans’ collective impatience with IVR, Democratic Sen. Ruben Gallego of Arizona and Republican Jim Justice of ...

At CHI 2025 in Yokohama, Japan, the annual ACM conference on Human Factors in Computing Systems, where researchers identify salient problems in interaction design and bring them into sharp relief t0 ...

The controversial Automated Ball-Strike (ABS) challenge system is an unspoken contract between the only three people on the ...

Artificial intelligence is transforming call centers by streamlining tasks and improving customer service. Still, there is a place for for higher skilled human agents.

"We had a big, I don't know, existential crisis among students a few years back," Jure Leskovec told Fortune, "when it kind ...

A trusted IT worker at a private college found the perfect means for stalking and intimidation when he used the school’s ...

Q1 2026 Earnings Call Transcript September 9, 2025 Oracle Corporation misses on earnings expectations. Reported EPS is $1.47 EPS, expectations were $1.48. Operator: Hello and thank you for standing by ...

Zoom Communications has announced a concierge use case for its Virtual Agent product, which has now been integrated with the Phone platform driven by agentic artificial intelligence (AI), looking to ...

Greetings, ladies and gentlemen, and welcome to the SEALSQ First Half 2025 Financial Results Earnings Conference Call. As a reminder, this conference call contains forward-looking statements. Such ...

Proposed response says the county won’t implement the grand jury’s recommendation to form a Sheriff’s Office oversight ...