In fast-moving industries and volatile markets, strategy is supposed to come from the C-level. But when it doesn’t, senior ...

AI is transforming consulting by making it possible to automate tasks traditionally handled by junior consultants such as ...

Economists label situations when a decision‑maker’s personal stake in the outcome threatens to cloud objective judgment as ...

In this HBR Executive Masterclass, Harvard Business School’s Max H. Bazerman breaks down the mindset traps that cause even senior leaders to leave value on the table during negotiations. He explains ...

The rise of video games as a dominant digital medium has transformed consumer engagement, prompting companies across ...

Many business executives do not realize the central role data centers play in driving the global economy and the everyday digital experiences that impact everyone. Data centers support complex ...

Since 1995, the percentage of Johnson & Johnson employees who smoke has dropped by more than two-thirds. The number who have high blood pressure or who are physically inactive also has declined—by ...

The idea that companies must “delight” their customers has become so entrenched that managers rarely examine it. But ask yourself this: How often does someone patronize a company specifically because ...

Strong writing skills are essential for anyone in business. You need them to effectively communicate with colleagues, employees, and bosses and to sell any ideas, products, or services you’re offering ...

You know the scenario. It could be in an online meeting, or perhaps you are seated around a boardroom table. The meeting leader asks everyone to briefly introduce themselves. Suddenly, your brain goes ...

Is it better to be loved or feared? Matthew Kohut is a co-author of Compelling People: The Hidden Qualities That Make Us Influential (Hudson Street Press, August 2013) and a principal at KNP ...

According to most studies, between 70 and 90 percent of acquisitions fail. Most explanations for this depressing number emphasize problems with integrating the two parties involved. That’s perfectly ...